Product Support and Warranty

Product Support Form

To help us assist with your product query as quickly as possible, please submit a support request form. Please note, we are only able provide support for products which were purchased from Fitness Superstore.

Click here to fill out the Product Support form. Providing as much information about the issue as possible will help us offer the quickest support.

A-G

Action Trampolines: 01730 265660
BBE:
 01327 701 824 [email protected]
Best Fitness:
01604 673000 Click Here To Submit Your Service Request
BH Fitness:
 01782 825340 [email protected]
BodyPower:
01604 673000 Click Here To Submit Your Service Request

BodySculpture:
01274 693888
Bodysolid:
01604 673000 Click Here To Submit Your Service Request
Bosu: 01494 769222
Bowflex:
 0800 102 6414 [email protected] 
Bremshey:
 01777 870 363 [email protected]
Butterfly Trampolines:
01642 224444
Concept 2:
0115 934 0140 
First Degree Fitness / FluidRower: 01604 673000 Click Here To Submit Your Service Request 
Fuel Fitness: 0800 029 3865 [email protected]
GoFit:  [email protected]  
Gold's Gym:
 0800 4402459 [email protected]

H-N

Horizon Fitness: 01494 412420 [email protected] (if purchased before September 2013 or after January 2021). 01604 673000 Click Here To Submit Your Service Request (if purchased between September 2013 & December 2020)
Icon: 0330 123 1045 [email protected]
Impetus:
01604 673000 Click Here To Submit Your Service Request
JK Fitness: 01604 673000 Click Here To Submit Your Service Request 
Johnson: 01782 644900 [email protected] 
Jordan Fitness: 
01553 763285 lauren.woodcock@jordanfitness.com
Kettler:
01527 591901 [email protected]
Leisure Line:
01455 890100
Life Fitness:
01353 665507
[email protected]
Matrix Fitness Home Use:
01494 412420 [email protected] 
Matrix Fitness Commercial Use:
01782 644900 [email protected] 
Motive Fitness:
01535 637711
Nautilus: 0800 102 6414 
[email protected] 
NordicTrack:
0330 123 1045 [email protected]

Nuobell:
01604 673000 Click Here To Submit Your Service Request

O-S

Octane Fitness: 01604 673000 Click Here To Submit Your Service Request
Performance Health Systems (Power Plate)
: 020 7317 5000 [email protected]
Polar:
[email protected]
Powerblock:
[email protected]
Powerline:
01604 673000 Click Here To Submit Your Service Request
Powertec Fitness:
01604 673000 Click Here To Submit Your Service Request
Precor:
01276 404924 [email protected]
ProForm: 0330 123 1045 [email protected]
Proteus:
01604 673000 Click Here To Submit Your Service Request
Quantum Fitness:
01604 673000 Click Here To Submit Your Service Request
Raze:
[email protected]
Reebok Fitness:
0800 440 2459 [email protected]
Relay Fitness EVO Cycles:
01604 673000 Click Here To Submit Your Service Request
REP Fitness:
01604 673000
Click Here To Submit Your Service Request
Schwinn:
 0800 102 6414 [email protected]
Sole Fitness: 
0800 029 3865 [email protected]
Spirit Fitness0800 029 3865 [email protected]
Stages Indoor Cycling: 01908 267340  
[email protected]
Stairmaster: 01494 688260 [email protected]

T-Z

Technogym: 0800 316 2496
TKO: 01604 673000 Click Here To Submit Your Service Request
TomTom (Softline UK):
0207 949 0134
TuffStuff:
01604 673000 Click Here To Submit Your Service Request
UK Table Tennis (Cornilleau):
 01403 865094 [email protected]
Unique:
01455 890100
Vectra: 01604 673000 Click Here To Submit Your Service Request
Vision Fitness: 01782 644900 Click Here To Submit Your Service Request (if purchased after Sep 2013)
01782 644900 [email protected] (if purchased before Sep 2013) 
WaterRower: 0208 7499090 [email protected]
Weider:
0330 123 1045 [email protected]
Weslo:
0330 123 1045 
[email protected]
Xterra: 0800 029 3865 [email protected]
York Fitness: 01327 701 824 [email protected]

Service and Maintenance

As an owner of fitness equipment, it is crucial that you follow certain safety and maintenance guidelines. Read our safety and maintenance information for the various products that we offer.