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Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or enter a prize draw/competition. As appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways

  1. To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the purchased product or service requested by you, the customer.
  2. To send you periodic emails
    The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, please click on the unsubscribe link provided on the email and follow the instructions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology. It is then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems. These persons are required to keep the information confidential. SSL encryption is virtually unbreakable. Fitness Superstore have never experienced any instance of credit card fraud resulting from information passed to us.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow this). This enables the site or service provider’s systems to recognise your browser and capture and remember certain information.
We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Please also refer to our cookie policy.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. Fitness Superstore requires those third parties to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

See our Terms and Conditions establishing the use, disclaimers and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the modification date below. Policy changes will apply only to information collected after the date of the change.


Unless any Specific Terms tell you otherwise, we will always be the promoter of Competitions. All prize winners will be notified that they have won a prize no later than 5 days of the closing date of the competition via emai. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control. Prizes will only be delivered to an address within the UK. Should a prize winner’s contact details change, it is their responsibility to notify us or the contact persons for the relevant competition. If a prize winner does not take any element of a prize at the time stipulated by us then that element of the prize will be forfeited by the winner. No expenses or additional costs are included in any prize unless stated. For example, the costs of transport to and from an event are not included. By entering a prize draw, you are opting in to our email database to receive marketing offers by email. We will not pass on your details to any third parties. 

This policy was last modified on 07/08/2014.

Contacting Us

If you have any questions regarding this privacy policy, please contact us using the information below.

Fitness Superstore
13 Gate Lodge Close 
Round Spinney
United Kingdom