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For existing order queries, please email delivery@fitness-superstore.co.uk

01604 673000

Phone lines are extremely busy (1 hour wait time)

Please email delivery@fitness-superstore.co.uk with order queries

Contact Us

DUE TO COVID-19 BUSINESS DISRUPTION WE ARE RECOMMENDING EMAIL CONTACT NOT TELEPHONE

Business Hours of Trading: 

9am - 6pm (Monday-Friday)
9am - 5pm (Saturday) | 11am - 2pm (Sunday)

Retail Stores are currently closed due to COVID-19 restrictions:

We recommend that you email for quicker response and resolution. Our live chat facility is currently suspended and phone lines are experiences delays of up to 1 to 2 hours. 

Sales Enquires

Email: sales@fitness-superstore.co.uk

Delivery Enquires

delivery@fitness-superstore.co.uk

(typical response time within 2 to 24 hours).

Refund Requests

refunds@fitness-superstore.co.uk

(Any refund requests will be processed within 4 hours of request  (Monday to Friday office hours only).

NB: Refunds cannot be reversed once processed. Customers will therefore be advised to create a new order on the website. Please be aware that after we have actioned the refund, it could take five working days for the funds to show in your account, depending on each bank's processes.

Warranty Support

warranty@fitness-superstore.co.uk

(typical response time of 48-72 hours)

Product Maintenance and Service Support

service1@fitness-superstore.co.uk

(typical response time of 48-72 hours)

Installations (Currently Suspended)

installation@fitness-superstore.co.uk

(typical response time of 48-72 hours)

Head Office

Fitness Superstore
13 Gate Lodge Close
Round Spinney
Northampton
NN3 8RJ


11 Nationwide Stores (Currently closed)

Store times may vary: Please see "FIND A STORE" at the top of the web page.